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Be part of the family - celebrating 2019 with us! Over 8230 members With collective Savings totalling £13 Million Borrowing collective £8 Million Let us help your Financial well-being

Testimonials

What our members say about us

We are delighted to receive your comments on the service you receive from us.  Good or not so good, if the service you receive is or is not to the highest standard we want to hear about it. Please send your feedback positive & negative to enquiries@bluesandtwos.org.uk. Please include your name and membership number alternatively you could download our feedback form and send using our freepost address.

  • I am a passionate supporter of Credit Unions. Blues and Twos are fantastic because the staff at the end of the phone are fab! Professional, patient, always answer any questions so that I can understand.

    Keep up the good work!

    Jill Brennan


  • Anna has been so understanding and patient. I know my application was complex and she helped me through it all.

    I can’t thank her enough.

    Louise Abbott


  • Best thing I ever did was saying yes to Blues and Twos. It’s the easiest way to save, coming straight out of my wages. My savings taking my husband and myself all round Scotland travelling. The staff are very approachable and helpful when contacting them and my savings are easily retrievable. The website is very easy to navigate. I hope I will be saving with them for many years to come!

    Nova Gledhill


  • Your People are so professional, easy to understand and made borrowing easy, Thank you!

    David Spencer


  • I have been a member for a number of years, the staff are always helpful and professional.

    Janet McDonald


  • Blues and Twos treated me with respect and understanding. I had a “not great” credit history due to unforeseen personal circumstances. When I applied for a loan I was assisted by Anna, she was so understanding and patient and not once did she make me feel ashamed. Thanks to Blues and Twos my credit rating will improve greatly. Blues and Twos have made a great difference to my life for the better. There’s nothing worse than debt problems, they can make you feel so lost and alone. My advice would be ring Blues and Twos and speak to a member of staff, they wont judge, they will do their best to help or point you in the right direction of some one who can.

    Jill Tugwell


  • I used the credit union last year for a car loan and the service was excellent

     

    S Bryan, ICT West Lancs


  • I very recently had occasion to deal with the office staff an senior staff of Blues and Two’s Credit Union to say they were extremely professional and helpful is an underestimation. They were excellent.  My enquiry received immediate attention whilst I was on the telephone there was none of the infuriating press button 1 or wait for someone to answer.  With simple information as to my membership and password I was given all the information I required.  Having recently dealt with the high street banks for an account I can say that the personal touch is much more acceptable to the customer.  Many thanks to ALL the staff at B&T’s.

    K Rowley


  • I have been with Blues and Twos over 10 years. It is so easy and simple to deal with.  Since my IT skills are hopeless its wonderful to be able to speak to someone.  The response is very clear and always willing to help and sort the difficulties going an extra mile to do things.  I have been struggling to sort out with my pensions for transferring money to Blues and Twos but B&T staff sorted it out by contacting directly on my behalf.  Wonderful and stress free service.

    S Karimullah


  • Always an excellent speedy service.  Far less fuss than a bank and communication is polite, professional & informal.  B&T customers are always addressed by their first name.  I have been using them to save & borrow for 4 years and wont go anywhere else.

    T White


  • Online Loan application was straight forward and the new faster payments for Speediloans paid the loan into my bank the same day.

    W Harrison


  • As a Blues and Twos member it was easy to apply for loan, got the decision very quickly.  Friendly customer service is simply the best.

    Harun Chowdhury


  • I was extremely pleased at how fast Blues and Twos processed my loan application.  Especially as it was online and via phone.

    D Harrison


  • Many thanks to B&T staff for friendly, efficient and prompt help and advice arranging my loan.

    A Owen


  • Would highly recommend and helped me out on many occasions.

    C Green


  • Very easy to apply for loan.  Approachable friendly staff.  Trusted serviced.  Now I will come to Blues and Twos first.”

    L Hill


  • Great Service, quick response, staff are polite, friendly and helpful.  Would definitely recommend to others.  Saving scheme is great too.”

    D Mcloughlin


  • “I had absolutely first class service from start to finish of my application.  Nothing was too much trouble and I was kept up to date with my application with no less than four phone calls!  Thank you very much Blues & Twos!”

    J Casey


  • I have nothing but praise for Blues & Twos.  The staff are friendly, helpful and efficient and the whole process of applying for the loan was straight forward and stress free.  Thank you!”

    K Rae


  • “I decided to run a marathon back in 2013, just after I’d joined Blues and Twos. It seemed a good idea to choose somewhere really special for my first 26.2 mile run, so I decided on Paris. Having my savings account helped me to turn this into a mini holiday, and I ended up going for 5 nights, which gave me lots of time for sightseeing and soaking up the Parisian atmosphere. I also managed to raise in the region of £1000 for Macmillan Cancer Research – the thought of sponsorship really helped me in those last few miles. I enjoyed the experience so much that within 4 days, I’d booked myself on the Chester marathon in October 2014.”

    K Burnett, Head of Human Resources, Hyndburn Borough Council


  • “Easy & quick service, helpful staff.”

    T Otway


  • “The application was very straight forward and easy to complete.  Once received the loan was agreed and processed very quickly.  All staff are very friendly and helpful.”

    A Clark


  • Blues and Twos have helped me many times with loans and saving for Christmas.  Without their help I would really struggle with maintaining my car etc.”

    D Mcloughlin


  • “Firstly I must apologise for sending this later than intended.  I have been with the Credit Union for several years and have always found the staff to be helpful and offer good advice.  They explain everything and the process of obtaining a loan is quick and simple as well as being prompt.  I would have no hesitation in recommending them to other people.”

    K Jackson


  • “I came in person to the office and was dealt with very courteously and promptly by the assistant.  I was given assistance filling out the loan application form and the process was explained fully.  I received a phone call within 3 hours notifying me of the successful outcome of the application.  I would call this excellent service!”

    J Kirkwood


  • “I found the advice from Anna very helpful, filling in forms can be very distressing and people can be left feeling very uneasy but I found this all very well organised and with the help and support given by Anna, the whole episode of applying for a loan was very easy.”

    J Sumner, Councillor, Lancashire


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What is a Credit Union?


Blues & Twos Credit Union is a “not-for-profit” financial co-operative, which is owned entirely by its members who all have a common goal to benefit their community, as well as being run by a trained, professional team. Setting up the policies, compliance and strategic governance is the Board of Directors who draw experience from a variety of business/public sector backgrounds.

The Blues & Twos team offer you ethical savings and affordable loans, which means that you can save as you borrow! With a non-profitable credit union, we put the focus on ensuring that you are always provided with the best service, rather than maximising profits. This way, the credit union is run with the end goal of rewarding the members.

Latest News

  • Pension contributions update

    We are pleased to report the delay with pension contributions has now been resolved.  Payments into some accounts was slightly delayed but, as always, we have credited your accounts before we receive the funds from source.

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  • 2019 Annual General Meeting

    The Blues and Twos Board welcomed members to its 27th Annual General Meeting this afternoon (Tuesday 10 December).  Breaking the very positive credit union news, during a week when at least one of the big high street banks has announced a reduction in interest rates for savers,  Blues and Twos Treasurer John Stirling proposed a […]

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  • LCC Employees – Take a look at E-Learning here

    Log in to Astute – https://lancashire.astute-elearning.com/Content/LXP/LXPLogin.aspx Astute is the LCC corporate elearning system and includes corporate elearning such as induction and health and safety. Please register for Astute using a unique work email address where possible.

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  • Money Lessons Everyone Should Learn

    Talk Money week kicked off Monday 18th November and is running all week, and aims to get the UK talking about financial wellbeing. Blues and Twos are getting involved in the drive to promote and improve financial wellbeing. We have created a small list to help you with your finances, and money lessons that we […]

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  • Passing of Blues and Twos former Supervisory Committee Chair

    It is with great sadness we inform you on the passing of John (Jack) Ward on Thursday October 24th, aged 81 years. Jack joined Preston Borough Police in 1963 and worked his way up to Head of Scenes of Crime and Federation Chair before retiring in the mid-1990’s as a Detective Inspector.  Jack volunteered his […]

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  • Loan Survey Prize Draw Winner!

    Congratulations to our member Gwen Knowles for winning our feedback prize draw, Gwen told us that “from applying for a loan to completion the service from Blues and Twos is excellent. There is regular updates and the staff are very helpful.” Thanks to all our members who applied for a loan and has filled out […]

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  • Improvements

    Over the past couple weeks we have received feedback from our loan process. Some members were finding it confusing to sign their agreement electronically, therefore we have reviewed our system and made a couple tweaks to make it easier for the members. We’ve put all the loan information required into one, easy to read, email. […]

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  • Year End!

    As September ends Blues and Twos celebrate their financial Year End! “Reaching over 8000 members was a proud milestone for Blues and Twos this year, a testament of the team’s hard work and continued support from our members” says Chief Executive Victoria Harrison. This year has more than met our expectations! We feel sure our […]

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  • Celebrating Charlotte’s 10 years service…

    Congratulations go to Charlotte our Member Services Assistant who has been with Blues and Twos for 10 years.  “Thank you for your hard work and effort over the years and heres to more to come! This is the fourth Blues and Twos team member to receive recognition for 10 years service.

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  • Heading off to Uni?

    For most people, the transition into higher education is a major change whether it’s you going to uni to your children. Whether you’re living at home with your parents, in student accommodation or a house-share, student life means a whole new way of living. You have more choices to make – when to work, when […]

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  • August SAVEfest Winner!

      A big congratulations to Beverley Ashwell, who was the winner for the August 2019 SAVEfest promotion, and has been awarded £25. Beverley said that it was a “lovely surprise!” Thank you to everyone who entered! We offer loans from anywhere between £300 – £25,000, to help our members with holidays, home improvements or buying […]

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  • Time to Talk

    World Suicide Prevention day 2019 The 10th September marks World Suicide Prevention day, every 40 seconds someone dies from suicide, take just one minute to talk to someone and change their life forever. Visit the Samaritans website to find out more and see how you can help.

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  • Your Health and Well being

    This September take time to talk, think and change… RELAX and let Blues and Twos help you with regular saving and ethical borrowing. Enjoy the range of benefits when you join today, like: Instant access to your savings FREE life cover on your savings (T&Cs apply) Flexible/Affordable low cost loans £10 when you recommend your […]

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  • July SAVEfest Winner!

      Congratulations to John Baxter who was the winner of our £25 SAVEfest promotion, held in July. John said that he “Supports the introduction of the Engage Card service and it’s easy access on the go”. Thanks to all the people that entered. Engage offer an ethical prepaid card that gives you everything you expect […]

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  • August SAVEfest is Here!

    August marks the last month of SAVEfest. Back to school can be a costly time for many, a Credit Union loan could help you spread the cost of bus passes, uniform, textbooks, equipment etc. Anyone who takes out a loan of £500 or more will be entered into a £25 prize draw. All loans ranged […]

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  • Feedback Prize Draw

    Congratulations to our member Mr Buckley on winning our Feedback Prize Draw.  The Feedback given was: – Was the online loan application easy to understand:  Yes Was the online loan calculator easy to use:  Yes Was the information we provided on receipt of your application useful and informative:  Yes Comments:  I don’t think you could […]

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  • Your Credit Union SAVEFest is here

    YOUR CREDIT UNION SAVEFEST IS HERE Enjoy Promotions, Prizes and more this summer Blues and Twos are celebrating SAVEfest throughout this summer period, with help from all our members.  Blues and Twos SAVEfest is part of our continuous work encouraging members to save regularly direct from their pay, with prizes, special promotions and more. We […]

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  • Blues & Twos join the Wellbeing team…

    Thank you to everyone across the county who came and said “Hi” during the fortnight of events working alongside the Lancashire Constabulary’s Wellbeing team. It was lovely to meet with Peer Supporters, Macmillan Cancer Nurses and many others including Alfie the therapy dog.  A constant queue for health & well-being checks gave us an ideal opportunity to […]

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  • Great budgeting starts with Blues and Twos…

    Dreaded in summer and much talked about by late Autumn – Christmas.  Why not make yours better this year with faster share withdrawals and instant access to your savings through the credit union’s Engage PrePaid card.  A great budgeting tool that offers same day fund uploads.  Keep your Christmas funds on one card away from […]

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  • Workplace Well-being with Blues & Twos help…

    Find out what Blues and Twos can do to help your organisation, your team meet their Well-being goal… Supporting your Employees  

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  • Get away this Summer with a low cost loan

      GET AWAY THIS SUMMER Apply for a low cost Credit Union loan Blues and Twos offer you a chance to get away this summer, simply apply online and get the money with no delay. Loan agreements now signed via electronic Signature for a speedy service. You pay no administrative fees and no early redemption […]

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  • Helping Members with Holiday Payments

    Our lending team are working hard to approve members holiday loans as quickly as possible, funds are paid directly into your bank account THE SAME DAY. No Administrative fees, no Penalty for repaying early click here to calculate your repayments now.

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  • Blues & Twos Society Lottery

    The Winners of the August Blues and Twos Society Lottery draw are now available to view.  “You have to be in it – to Win it!”

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  • Credit Unions play an important role in today’s UK economy…

    Relevant for the modern age…Watch this 3 minute clip highlighting the important role played by credit unions within the UK economy.  

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  • Fairbanking 5 Stars Award goes to Blues & Twos…

    The Fairbanking Mark was awarded by the Fairbanking Foundation following a rigorous assessment which includes independent research involving borrowing members of the credit union. To receive the Fairbanking Mark, this research had to confirm that members have changed their financial behaviour for the better by having the product.  Following the 5 stars Award, on behalf […]

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