Testimonials

What our members say about us

We are delighted to receive your comments on the service you receive from us.  Good or not so good, if the service you receive is or is not to the highest standard we want to hear about it. Please send your feedback positive & negative to enquiries@bluesandtwos.org.uk. Please include your name and membership number alternatively you could download our feedback form and send using our freepost address.

  • I very recently had occasion to deal with the office staff an senior staff of Blues and Two’s Credit Union to say they were extremely professional and helpful is an underestimation. They were excellent.  My enquiry received immediate attention whilst I was on the telephone there was none of the infuriating press button 1 or wait for someone to answer.  With simple information as to my membership and password I was given all the information I required.  Having recently dealt with the high street banks for an account I can say that the personal touch is much more acceptable to the customer.  Many thanks to ALL the staff at B&T’s.

    K Rowley


  • I have been with Blues and Twos over 10 years. It is so easy and simple to deal with.  Since my IT skills are hopeless its wonderful to be able to speak to someone.  The response is very clear and always willing to help and sort the difficulties going an extra mile to do things.  I have been struggling to sort out with my pensions for transferring money to Blues and Twos but B&T staff sorted it out by contacting directly on my behalf.  Wonderful and stress free service.

    S Karimullah


  • Always an excellent speedy service.  Far less fuss than a bank and communication is polite, professional & informal.  B&T customers are always addressed by their first name.  I have been using them to save & borrow for 4 years and wont go anywhere else.

    T White


  • Online Loan application was straight forward and the new faster payments for Speediloans paid the loan into my bank the same day.

    W Harrison


  • As a Blues and Twos member it was easy to apply for loan, got the decision very quickly.  Friendly customer service is simply the best.

    Harun Chowdhury


  • I was extremely pleased at how fast Blues and Twos processed my loan application.  Especially as it was online and via phone.

    D Harrison


  • Many thanks to B&T staff for friendly, efficient and prompt help and advice arranging my loan.

    A Owen


  • Would highly recommend and helped me out on many occasions.

    C Green


  • Very easy to apply for loan.  Approachable friendly staff.  Trusted serviced.  Now I will come to Blues and Twos first.”

    L Hill


  • Great Service, quick response, staff are polite, friendly and helpful.  Would definitely recommend to others.  Saving scheme is great too.”

    D Mcloughlin


  • Blues and Twos have helped me many times with loans and saving for Christmas.  Without their help I would really struggle with maintaining my car etc.”

    D Mcloughlin


  • “I had absolutely first class service from start to finish of my application.  Nothing was too much trouble and I was kept up to date with my application with no less than four phone calls!  Thank you very much Blues & Twos!”

    J Casey


  • I have nothing but praise for Blues & Twos.  The staff are friendly, helpful and efficient and the whole process of applying for the loan was straight forward and stress free.  Thank you!”

    K Rae


  • “I decided to run a marathon back in 2013, just after I’d joined Blues and Twos. It seemed a good idea to choose somewhere really special for my first 26.2 mile run, so I decided on Paris. Having my savings account helped me to turn this into a mini holiday, and I ended up going for 5 nights, which gave me lots of time for sightseeing and soaking up the Parisian atmosphere. I also managed to raise in the region of £1000 for Macmillan Cancer Research – the thought of sponsorship really helped me in those last few miles. I enjoyed the experience so much that within 4 days, I’d booked myself on the Chester marathon in October 2014.”

    K Burnett, Head of Human Resources, Hyndburn Borough Council


  • “Easy & quick service, helpful staff.”

    T Otway


  • “The application was very straight forward and easy to complete.  Once received the loan was agreed and processed very quickly.  All staff are very friendly and helpful.”

    A Clark


  • As always; the simplest of applications and the smoothest of transactions with the friendliest staff!! – Thank you.”

    A Lupton


  • “Firstly I must apologise for sending this later than intended.  I have been with the Credit Union for several years and have always found the staff to be helpful and offer good advice.  They explain everything and the process of obtaining a loan is quick and simple as well as being prompt.  I would have no hesitation in recommending them to other people.”

    K Jackson


  • “Easy – efficient and welcoming.  why have I not utilised B&T over the last 25yrs? Thank you ladies.”

    J Ardron


  • “I came in person to the office and was dealt with very courteously and promptly by the assistant.  I was given assistance filling out the loan application form and the process was explained fully.  I received a phone call within 3 hours notifying me of the successful outcome of the application.  I would call this excellent service!”

    J Kirkwood


  • “I found the advice from Anna very helpful, filling in forms can be very distressing and people can be left feeling very uneasy but I found this all very well organised and with the help and support given by Anna, the whole episode of applying for a loan was very easy.”

    J Sumner, Councillor, Lancashire


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What is a Credit Union?


Blues & Twos Credit Union is a “not-for-profit” financial co-operative, which is owned entirely by its members who all have a common goal to benefit their community, as well as being run by a trained, professional team. Setting up the policies, compliance and strategic governance is the Board of Directors who draw experience from a variety of business/public sector backgrounds.

The Blues & Twos team offer you ethical savings and affordable loans, which means that you can save as you borrow! With a non-profitable credit union, we put the focus on ensuring that you are always provided with the best service, rather than maximising profits. This way, the credit union is run with the end goal of rewarding the members.

Latest News

  • Tuesday 11 December – Open 9am-11am only

    On Tuesday 11 December the Credit Union will be open from 9am – 11am only.  We apologise for any inconvenience caused.  The office will re-open at the usual time of 10am on Wednesday 12 December.

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  • Need a little Christmas help?

    Christmas loans are popular again this year so please bear with us if there is any slight delay in your receiving yours.  Borrowing a little to help you through can save you money in the longer term and help you avoid steep credit card interest rates.  Agreeing the amount for repayment and the term before Christmas, can help you better […]

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  • Salvation Army Food Donations….

    This is our third year collecting, from you our members

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  • 2019 Blues & Twos desk calendars now available…

    Have you requested your 2019 desk calendar?  If not, send us a quick email to mailto:enquiries@bluesandtwos.org.uk confirming your work address and we will get them in the post to you. Any colleagues not currently a member?  Introduce them and you will receive £10 into your Blues and Twos Account once their membership is set up.  […]

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  • Blues & Twos Society – November Winners

    PRIZE DRAW WINNERS – NOVEMBER 2018  ***FIRST PRIZE – £500*** HELEN WHITTAKER ***SECOND PRIZE – £150*** RACHAEL PRICE  3rd  Prize  £75  PAUL ELLIOTT 4th Prize £25 FRANCIS SMITH 5th Prize £25 CAROLINE SHELSTONE 6th Prize £25 MARK HANSON 7th Prize £20 LANCASHIRE POLICE – SPECIAL BRANCH 8th Prize £20 D BROWN 9th Prize £20 LANCASHIRE POLICE – G DIVISION 10th Prize £20 […]

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  • Annual General Meeting 2018

    Our Annual General Meeting is set to take place on Tuesday 11 December at 1pm, Connolly Room, Lancashire Police Headquarters, Hutton. Those wishing to attend are asked to contact the Blues & Twos office before 4pm on Monday 10 December so our office staff can ensure you are added to the visitors security system.  Without this you will be unable to gain access to the […]

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  • Keen to receive your feedback

    If you have taken out a loan with us in the last six months please complete our quick Online Loans Survey We appreciate all feedback. Thank you if you have already completed the survey.

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  • From 1st January 2019

    With effect from 1st of January 2019 the credit union will no longer accept bank notes or coins.  Members wishing to make adhoc payments into their account may do so via their online banking.  Please call the office if you would like further information.  We apologise for any inconvenience this may cause.

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  • Blues & Twos Society – October Winners

    PRIZE DRAW WINNERS – OCTOBER 2018  ***FIRST PRIZE – £500*** JAYNE BRANDON ***SECOND PRIZE – £150*** JULIE DRYSDALE  3rd  Prize  £75  SAMUEL LAWRENCE 4th Prize £25 NICOLAS CROSS 5th Prize £25 MARTIN COOPER 6th Prize £25 LYNDA QUIRK 7th Prize £20 LANCASHIRE POLICE 8th Prize £20 JOHN BAXTER 9th Prize £20 LYNN GORNALL 10th Prize […]

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  • B&T Lottery – Have to be in it – to win it!

    The Blues & Twos Society is an independent organisation totally separate from the credit union.  It is run by a group of credit union volunteer members who raise money through a monthly drawn lottery.  This money helps to keep down administration costs for the credit union and so provide a better service and dividend to […]

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  • Lending Team report positive feedback

    The Blues and Twos Lending Team report positive feedback from members receiving their loans even faster than ever before with the New Loan Agreement & document file transfer system that allows electronic online signing.  The Chief Executive Officer Vicky Harrison said “Implementing DocSAFE has resulted in enhanced security for the transport of documentation to our […]

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  • An Apprenticeship with Blues & Twos — A Great Way to start your working Career

    Two years on from beginning her Apprenticeship and with many skills and competences gained, Emily talks about her Apprenticeship with Blues & Twos ….. “Starting a new path in life can be rather daunting especially when you are unsure of exactly what you want to do (as most of us are at 17 or 18).  […]

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  • Winner of Member No 13000 Competition

    Welcome to Sue Bassam who joined our membership and was the winner of our “Member no 13000” competition winning a bottle of Prosecco. Sue commented ‘Joining Blues and Twos has been a great experience. It has help me save towards my Summer Holiday. With it going directly out of my wage, I’ve hardly noticed this. I would recommend Blues […]

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  • Winner of the Blues & Twos Society Bumper Draw.

    Congratulations to John Baxter who is the winner of our July Bumper Lottery Draw.  He was overjoyed when he was advised of the win and said “we are saving for a visit to friends in Seattle so this will help towards that goal”

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  • Car Finance – No final lump sum or balloon payment

    Option 1 – Fixed APR CAR LOAN Finance amount – £10,000 Monthly repayments – £183.67 Total repayments – £11,020.15 Term – 60 Months APR – 4% Fixed Optional lump sum – Nil     Option 2 – Homeowner Fixed APR CAR LOAN Finance amount – £15,000 Monthly repayments – £275.51 Total repayments – £16,530.19 The […]

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  • Work not Worry with a Blues and Twos account

    The Association of British Credit Unions, known as ABCUL, have launched a campaign just yesterday that focuses on raising awareness of the benefits for employers to partner with credit unions in offering their staff payroll membership. If you are an employee, you can also suggest your employer partner with a credit union. Payroll membership is […]

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  • Fairbanking 5 Stars Award goes to Blues & Twos…

    The Fairbanking Mark was awarded by the Fairbanking Foundation following a rigorous assessment which includes independent research involving borrowing members of the credit union. To receive the Fairbanking Mark, this research had to confirm that members have changed their financial behaviour for the better by having the product.  Following the 5 stars Award, on behalf […]

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  • Something for Unison members…

    Members of Unison working in Lancashire & Cumbria can now join.  https://www.unison.org.uk/…/credit-u…/directory/north-west/ Are you eligible?http://www.bluesandtwos.org.uk/membership/memberships/

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  • Leaving your employment does not mean leaving us

    Here at Blues & Twos our professional friendly staff will help you organise your transition from employment to pension or otherwise.  All our members are valued highly and just by contacting enquiries@bluesandtwos.org.uk or 01772618833  we will ensure continuous contributions into your account and don’t forget up to the age of 65 yrs we continue to cover you with FREE […]

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