Testimonials

What our members say about us

We are delighted to receive your comments on the service you receive from us.  Good or not so good, if the service you receive is or is not to the highest standard we want to hear about it. Please send your feedback positive & negative to enquiries@bluesandtwos.org.uk. Please include your name and membership number alternatively you could download our feedback form and send using our freepost address.

  • I very recently had occasion to deal with the office staff an senior staff of Blues and Two’s Credit Union to say they were extremely professional and helpful is an underestimation. They were excellent.  My enquiry received immediate attention whilst I was on the telephone there was none of the infuriating press button 1 or wait for someone to answer.  With simple information as to my membership and password I was given all the information I required.  Having recently dealt with the high street banks for an account I can say that the personal touch is much more acceptable to the customer.  Many thanks to ALL the staff at B&T’s.

    K Rowley


  • I have been with Blues and Twos over 10 years. It is so easy and simple to deal with.  Since my IT skills are hopeless its wonderful to be able to speak to someone.  The response is very clear and always willing to help and sort the difficulties going an extra mile to do things.  I have been struggling to sort out with my pensions for transferring money to Blues and Twos but B&T staff sorted it out by contacting directly on my behalf.  Wonderful and stress free service.

    S Karimullah


  • Always an excellent speedy service.  Far less fuss than a bank and communication is polite, professional & informal.  B&T customers are always addressed by their first name.  I have been using them to save & borrow for 4 years and wont go anywhere else.

    T White


  • Online Loan application was straight forward and the new faster payments for Speediloans paid the loan into my bank the same day.

    W Harrison


  • As a Blues and Twos member it was easy to apply for loan, got the decision very quickly.  Friendly customer service is simply the best.

    Harun Chowdhury


  • I was extremely pleased at how fast Blues and Twos processed my loan application.  Especially as it was online and via phone.

    D Harrison


  • Many thanks to B&T staff for friendly, efficient and prompt help and advice arranging my loan.

    A Owen


  • Would highly recommend and helped me out on many occasions.

    C Green


  • Very easy to apply for loan.  Approachable friendly staff.  Trusted serviced.  Now I will come to Blues and Twos first.”

    L Hill


  • Great Service, quick response, staff are polite, friendly and helpful.  Would definitely recommend to others.  Saving scheme is great too.”

    D Mcloughlin


  • Blues and Twos have helped me many times with loans and saving for Christmas.  Without their help I would really struggle with maintaining my car etc.”

    D Mcloughlin


  • “I had absolutely first class service from start to finish of my application.  Nothing was too much trouble and I was kept up to date with my application with no less than four phone calls!  Thank you very much Blues & Twos!”

    J Casey


  • I have nothing but praise for Blues & Twos.  The staff are friendly, helpful and efficient and the whole process of applying for the loan was straight forward and stress free.  Thank you!”

    K Rae


  • “I decided to run a marathon back in 2013, just after I’d joined Blues and Twos. It seemed a good idea to choose somewhere really special for my first 26.2 mile run, so I decided on Paris. Having my savings account helped me to turn this into a mini holiday, and I ended up going for 5 nights, which gave me lots of time for sightseeing and soaking up the Parisian atmosphere. I also managed to raise in the region of £1000 for Macmillan Cancer Research – the thought of sponsorship really helped me in those last few miles. I enjoyed the experience so much that within 4 days, I’d booked myself on the Chester marathon in October 2014.”

    K Burnett, Head of Human Resources, Hyndburn Borough Council


  • “Easy & quick service, helpful staff.”

    T Otway


  • “The application was very straight forward and easy to complete.  Once received the loan was agreed and processed very quickly.  All staff are very friendly and helpful.”

    A Clark


  • As always; the simplest of applications and the smoothest of transactions with the friendliest staff!! – Thank you.”

    A Lupton


  • “Firstly I must apologise for sending this later than intended.  I have been with the Credit Union for several years and have always found the staff to be helpful and offer good advice.  They explain everything and the process of obtaining a loan is quick and simple as well as being prompt.  I would have no hesitation in recommending them to other people.”

    K Jackson


  • “Easy – efficient and welcoming.  why have I not utilised B&T over the last 25yrs? Thank you ladies.”

    J Ardron


  • “I came in person to the office and was dealt with very courteously and promptly by the assistant.  I was given assistance filling out the loan application form and the process was explained fully.  I received a phone call within 3 hours notifying me of the successful outcome of the application.  I would call this excellent service!”

    J Kirkwood


  • “I found the advice from Anna very helpful, filling in forms can be very distressing and people can be left feeling very uneasy but I found this all very well organised and with the help and support given by Anna, the whole episode of applying for a loan was very easy.”

    J Sumner, Councillor, Lancashire


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What is a Credit Union?


Blues & Twos Credit Union is a “not-for-profit” financial co-operative, which is owned entirely by its members who all have a common goal to benefit their community, as well as being run by a trained, professional team. Setting up the policies, compliance and strategic governance is the Board of Directors who draw experience from a variety of business/public sector backgrounds.

The Blues & Twos team offer you ethical savings and affordable loans, which means that you can save as you borrow! With a non-profitable credit union, we put the focus on ensuring that you are always provided with the best service, rather than maximising profits. This way, the credit union is run with the end goal of rewarding the members.

Latest News

  • PRIZE DRAW WINNERS – FEBRUARY 2019

    PRIZE DRAW WINNERS – FEBRUARY 2019  ***FIRST PRIZE – £500*** LPP ***SECOND PRIZE – £150*** STUART BOALER 3rd Prize £75 LISA DAWSON 4th Prize £25             ANNE-MARIE SCAHILL 5th Prize £25 SIMON CHEYTE 6th Prize £25 SUSAN CARTMELL 7th Prize £20 FRANK WILDING 8th Prize £20 DARREN ROSSALL 9th Prize £20 CHARLES BYRNE 10th Prize £20 […]

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  • Later opening – Friday 8 February

    Staff Training —  The Blues & Twos office will open at the later time of 11am on Friday 8th of February – We apologises for any inconvenience this may cause you.

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  • PRIZE DRAW WINNERS – JANUARY 2019

    PRIZE DRAW WINNERS – JANUARY 2019      ***FIRST PRIZE – £500***JANE BENTLEY ***SECOND PRIZE – £150*** JOHN MCLAUGHLIN 3thPrize £75 JANET MCGINTY 4thPrize £25 STEPHEN JEFFREY 5thPrize £25 IAIN CZAPOWSKI 6thPrize £25 LANCASHIRE POLICE 7thPrize £20 COLIN HOWORTH 8thPrize £20 SUZANNE MARTIN 9thPrize £20 DAVID GELSON 10thPrize £20 KAREN POOLE 11thPrize £20 SIMON PATTERSON […]

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  • B&T Society Lottery winner gets a Bumper Blues & Twos Congratulations…

    Jim Hill retired from Lancashire Constabulary in January 2017 after serving as a Crime Scene Investigator for over 20 years. He enjoys travelling and has recently returned from the USA crossing the Atlantic via the Queen Mary 2. Earlier in the year he spent 4 months travelling around Europe with his wife in their Campervan.  […]

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  • Credit Union receives letter of thanks…

    Blues and Twos received a letter of thanks from the Salvation Army for December Christmas collection.  The Salvation Army gave an extremely big thanks for our help in Preston.  It is understood they collected enough to help 291 families and a total of 908 food bags were given out.  Well done to all who help at the Salvation Army!

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  • Special retirement wishes…

    Special Retirement wishes were given to Marion Bolton on her last day with the Blues and Twos.  The Chair, Mike Beeston, Vicky Harrison (CEO) and the team met for breakfast and presented Marion with flowers, bubbly and thanks for her hard work and team spirit over the last three years.  Marion said she is planning […]

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  • A big thank you to members…

    Our third year collecting non-perishable food items and toiletries went well and your donations have been  delivered to the Salvation Army.  Thank you to all members who offered their support to this good cause.  

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  • Dividend delight for Blues & Twos members…

    Blues and Twos members agreed a very pleasing 1.25% dividend at the Annual General Meeting on Tuesday 11th of December. The AGM was opened with a tribute to Peter Bramley, former Treasurer who passed following a very short illness in August. Colin Berry a great friend and colleague for 50 years paid tribute to Peter, his […]

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  • Blues & Twos Society – Bumper Lottery Draw

    PRIZE DRAW WINNERS – DECEMBER 2018    *** BUMPER PRIZE – £1,000 *** JAMES HILL ***FIRST PRIZE – £500*** SIMON DENT ***SECOND PRIZE – £150*** JULIE ADAMS 3th Prize £75 LANCASHIRE POLICE 4th Prize £25 THERESA KELLY 5th Prize £25 TAYLOR RHODES 6th Prize £25 LEONARD GREEN 7th Prize £20 PAUL MARTIN 8th Prize £20 […]

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  • From 1st January 2019

    With effect from 1st of January 2019 the credit union will no longer accept bank notes or coins.  Members wishing to make adhoc payments into their account may do so via their online banking.  Please call the office if you would like further information.  We apologise for any inconvenience this may cause.

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  • B&T Lottery – Have to be in it – to win it!

    The Blues & Twos Society is an independent organisation totally separate from the credit union.  It is run by a group of credit union volunteer members who raise money through a monthly drawn lottery.  This money helps to keep down administration costs for the credit union and so provide a better service and dividend to […]

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  • Car Finance – No final lump sum or balloon payment

    Option 1 – Fixed APR CAR LOAN Finance amount – £10,000 Monthly repayments – £183.67 Total repayments – £11,020.15 Term – 60 Months APR – 4% Fixed Optional lump sum – Nil     Option 2 – Homeowner Fixed APR CAR LOAN Finance amount – £15,000 Monthly repayments – £275.51 Total repayments – £16,530.19 The […]

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  • Work not Worry with a Blues and Twos account

    The Association of British Credit Unions, known as ABCUL, have launched a campaign just yesterday that focuses on raising awareness of the benefits for employers to partner with credit unions in offering their staff payroll membership. If you are an employee, you can also suggest your employer partner with a credit union. Payroll membership is […]

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  • Fairbanking 5 Stars Award goes to Blues & Twos…

    The Fairbanking Mark was awarded by the Fairbanking Foundation following a rigorous assessment which includes independent research involving borrowing members of the credit union. To receive the Fairbanking Mark, this research had to confirm that members have changed their financial behaviour for the better by having the product.  Following the 5 stars Award, on behalf […]

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