Make payments to your credit union account direct from your salary or by Standing Order. This ensures regular, hassle free savings into your credit union account. You can of course add to your savings whenever you wish, up to a maximum of £15,000 per member. Please note – no more than £500 per month (excluding any loan repayment) may be deposited into an account in your name.

Member Access

You can access your account balances and many online forms via the Members Area of this website.  Simply Register for Member Access today, wait 48 hours, then login using the PIN and password you have supplied on your registration.

Withdrawing my Savings

You can withdraw money from your savings account at any time.  You can make a Share Withdrawal request either by phone, in person or online via the Members Area of this website.  We will send your savings directly to your designated bank account by BACS transfer (usually takes 2 work days) or we can post you a cheque or you may collect a cheque or you may have funds uploaded to a prepaid card.   To set up the BACS Transfer facility please complete & sign the BACS Authorisation form and return it to the credit union  If you do not already have a credit union prepaid card Download Engage Card Application Form

Annual Statements

We will send your Annual Statement of Account to your home address, each year around the date of your birthday unless you instruct us to send your statements by email.  You can view your account balance/s online via the Members Area and print details and you can request a statement at anytime.  You can instruct us to send your Annual Statement by email – simply complete the Email Statement Authorisation Form held within the “Online forms” section of the “Members Area” and submit your online instruction to us.

Is my money safe?

Important information about compensation arrangements

YES – Like the banks and building societies, we are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a credit union is unable to meet its financial obligations. From the 1 January 2017 the deposit protection limit is £85,000. If your bank, building society or credit union fails, the Financial Services Compensation Scheme (FSCS) protects your eligible deposits up to the deposit protection limit. For further information about the scheme (including the amounts covered and eligibility to claim) please call us on 01772 618833 or ask at your local Blues & Twos Credit Union office, refer to the FSCS website or call 0800 678 1100. Click to Download FSCS Coverage Information (3836.3kb)

Dividend on Savings

We will pay you a dividend on your savings – this is calculated daily. The dividend is declared at the Annual General Meeting (usually in December each year) and paid into your account, gross of income tax as soon as possible after that meeting.

Blues & Twos Loans

Our Credit Union Members can apply to borrow up to £25,000.  However, in the first 6 months of membership the maximum is £7,500.  After 6 months of membership, you can apply for up to £25,000.  Please note that Terms and Conditions apply to all loans and for borrowing of more than £10,000 you must be the owner-occupier of your property.

Repayment terms can be varied from 1 month to 5 years to suit your financial needs.  There are NO set-up fees and NO early penalties for repaying your loan before the end of the agreed term.

The credit union Loans Officers follow a Policy for Lending to ensure all applications are treated fairly.   From the Loans Page you can calculate your repayments & apply using the online application. You should download the Terms & Conditions.

Already have a Blues and Twos Loan – Looking for Additional Borrowing?

If you already have one of our low interest loans, then you can apply to borrow more.  At Blues and Twos, we can help you with additional borrowing when your financial needs change with a top-up loan or a new loan, here’s how:

Option 1

  • Top up your existing loan and repay over a longer term.
    We do not charge an early settlement fee. You’ll pay interest on your current loan up until we consolidate your current loan with the New Money you wish to borrow.  This consolidation creates one new loan for the total value outstanding. Click here to access the ‘Members Area’ & use the online Loan Calculator to check your outstanding balance & calculate your new repayment.  From here you will be able to apply for your top-up.

Option 2

  • Take out a second loan at our current interest rate, to run alongside your existing loan at its original interest rate. 
    You can have a maximum of two Blues & Twos loans at anyone time with a combined maximum total of up to £30,000.

Call us on 01772 618833 to discuss your options. We’re open Monday to Friday 10am–4pm or Apply Online Today.  These options aren’t guaranteed offers and you’ll be subject to the normal application process. The rate we offer on the new loan could be higher than your existing loan and will depend on the amount borrowed and APR rate available at the time of your application.  The agreed fixed APR will stay the same through your loan term.

Please note: We are unable to lend to you if, within the last 5 years you have been or are subject to an Individual Voluntary Arrangement (IVA), Debt Management Plan (DMP), Debt Relief Order (DRO) or Bankruptcy.  If you have been subject to the above but it is more than 5 years ago you will be required to provide information regarding the arrangement, plan or order.  If you are outside of the current Policy for Lending we will let you know as soon as possible.  

Credit Unions have a responsibility to ensure we do not put people into debt and sometimes we have to say ‘No’ to individuals.  We hope our members will understand this.

Junior Savers

Once you are a member you can open a Junior Saver account for your children who still share your home. On attaining the age of 16 years, they may become full members of the credit union and will be encouraged to save regularly. Junior Saver Joining Form

Free Life Cover

We offer cover on your savings up to a maximum of £3000, yes this means we will match your savings up to the maximum in the event of your death.  After this and if you have a loan, we will pay 100% of any difference between your loan and savings so that no one dies with a debt.  The remainder will be paid to your Estate.  To qualify; At time of death, a member must have been saving regularly with the credit union for 2 years or more, joined before their 55th birthday and be up to 75 years. The extended age limit from 65 years to 75 years from April 2017 offers our long standing members something more than before.  This cover is at the discretion of the Board of Directors and claims will be straightforward and administered by our Member Services Team.  The administration is conducted in full by our team, your next of kin would be asked only for a copy of the death certificate. We keep things simple.(T&C’s apply)

Prepaid Card

We can help you manage your finances better with an Engage Classic Account. Prepaid cards are a simple, safe alternative to carrying cash and a great way to shop online. They are also great budgeting tools.  Click to Download Engage Card Application Form (89.1kb)  Click to Download Engage Card T&Cs (376.1kb)

Efficient and Friendly Service

You can be assured of a professional and friendly service from the credit union at all times. The General Manager and her experienced staff will always seek to make your dealings with the credit union a happy experience.

Why all employers should offer a work place Credit Union…

It has been shown that the primary cause of absence in the workplace is stress whilst one of the key contributors to stress is concern about finance. An effective credit union is widely acknowledged as a Value Added Employee Benefit, appreciated by staff at all levels. Providing the support for this service, at virtually no cost, can –

  • Improve productivity
  • Address absenteeism through sickness and stress
  • Reduce staff turnover
  • Improve the working atmosphere
  • Provide the basis for regular saving and prudent borrowing
  • Educate employees in the ways of sound financial management

If you think your workplace and colleagues could benefit from being offered details on the credit union please contact our Chief Executive Officer, Victoria Harrison at the Blues & Twos Credit Union Head Office – 01772 618833.